Login
Made in Germany Pharmaceutical-grade GMP
Patented actives Clinical data. Proven absorption.
90-day guarantee Try it risk-free
No hidden ingredients Every active and dose listed
Multi-ingredient by design Biology works in systems

Cart

Your cart is empty

Privacy policy

Last updated: March 2026

1. Who We Are

Cellaro Inc
3230 Yonge Street #4197
Toronto, Ontario M4N 3P6
Canada

Ontario Business Number: 1001147732
EU VAT Number: NL828016100B01

Email: hello@cellaro.com

We act as the data controller for your personal information.

2. Information We Collect

We collect three types of information:

A. Information You Provide

  • Name

  • Email address

  • Billing and shipping address

  • Phone number (optional)

  • Payment details (processed securely by payment providers)

  • Account login details

  • Survey or quiz responses

  • Customer support messages

B. Information Collected Automatically

When you browse our website, we may collect:

  • IP address

  • Browser and device type

  • Pages viewed and time spent

  • Referral URLs

  • Approximate location (city/country level)

  • Cookies and tracking identifiers

C. Information from Third Parties

We may receive information from:

  • Shopify (store platform)

  • Payment processors (e.g. Shopify Payments, Stripe)

  • Analytics tools (e.g. Google Analytics)

  • Marketing platforms (e.g. Klaviyo)

  • Social media platforms

3. How We Use Your Information

We use your information to:

A. Fulfil Orders & Provide Services

  • Process payments

  • Ship orders

  • Manage subscriptions

  • Provide customer support

B. Improve Our Website

  • Analyse performance

  • Optimise user experience

  • Diagnose technical issues

C. Communicate With You

  • Send order confirmations

  • Respond to support requests

  • Send marketing emails (if you opt in)

D. Security & Legal Compliance

  • Prevent fraud

  • Maintain security

  • Comply with legal obligations

We do not sell your personal information.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable core functionality

  • Remember preferences

  • Analyse performance

  • Deliver personalised advertising

You can manage cookies through your browser settings.

For Shopify cookies:
https://www.shopify.com/legal/cookies

5. Sharing Your Information

We may share your information with:

A. Service Providers

  • Shopify

  • Payment processors

  • Fulfilment and shipping partners

  • Analytics providers

  • Email/SMS platforms (e.g. Klaviyo)

B. Legal Requirements

  • To comply with laws

  • Respond to lawful requests

  • Prevent fraud

C. Business Transfers

If Cellaro is involved in a merger or acquisition, your data may be transferred.

We do not sell personal information.

6. International Data Transfers

Your data may be processed in:

  • Canada

  • United States

  • European Union

We use appropriate safeguards such as Standard Contractual Clauses where required.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your data

  • Correct inaccurate data

  • Request deletion

  • Restrict processing

  • Request data portability

  • Opt out of marketing

To exercise your rights, contact hello@cellaro.com.

8. Data Retention

We retain personal data only as long as necessary to:

  • Fulfil orders

  • Provide services

  • Meet legal and tax requirements

9. Security

We use industry-standard security measures including:

  • HTTPS encryption

  • Secure payment processing

  • Access controls

10. Children’s Privacy

Our services are not intended for individuals under 18.

11. Third-Party Websites

We are not responsible for the privacy practices of external websites.

12. Updates to This Policy

We may update this policy periodically. Continued use of our website indicates acceptance of updates.

13. Contact Us

For questions or requests:

hello@cellaro.com

Â